Shipping policy
Last Updated: March 2, 2026
This store is operated by SANDS OF SCENTS PERFUMES, trading as Sands of Scents, based in Dubai, United Arab Emirates.
1. SHIPPING AREAS
We currently ship within the United Arab Emirates.
2. PROCESSING TIME
All orders are processed within 1 – 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. DELIVERY TIME
Estimated delivery times:
• UAE: 2 - 5 business days.
Delivery times are estimates and are not guaranteed.
4. SHIPPING FEES
Shipping fees are calculated at checkout based on your location.
Free shipping promotions may apply from time to time and will be clearly stated on the website.
5. SHIPPING DELAYS
We are not responsible for delays caused by:
• Courier companies
• Customs clearance
• Incorrect shipping information provided by the customer
• Events beyond our control
6. RISK OF LOSS
Once the order is handed over to the courier, responsibility transfers to the customer.
We are not liable for lost, stolen, or delayed packages after dispatch.
7. INCORRECT ADDRESS
Customers are responsible for providing accurate shipping details.
If a package is returned due to an incorrect address, additional shipping charges may apply.
8. CONTACT
Legal Entity Name: SANDS OF SCENTS PERFUMES
Trading Name: Sands of Scents
Email: Support@sandsofscents.ae
Location: Dubai, United Arab Emirates